Shipping & Delivery Policy

Anup Sen Academy provides online courses and digital educational products. We do not sell or ship physical goods through our website.

1. Digital Delivery Only

All products available on our website are delivered electronically. These may include:

Online courses and recorded lessons.
GeM Buyer and Seller training materials.
Procurement and Purchase Management learning resources.
SAP-related educational content.
MS Excel courses, PDFs and downloadable materials.

2. Course Access

After successful payment confirmation, access to the purchased course is generally provided through your registered student account on our website.

3. Delivery Time

Digital course access is generally made available after payment confirmation. In some cases, processing or technical delays may occur. If you do not receive access, please contact our support team.

4. How to Access Your Purchase

Visit our website and open the Student Login or My Account page.
Log in using the registered account details used during purchase.
Open the relevant course or learning material from your account, where available.
Follow the course-specific instructions for accessing downloadable resources.

5. No Physical Shipping

Since our products are digital, there are no physical deliveries, courier charges, shipping fees or physical tracking numbers associated with purchases.

6. Access or Delivery Issues

If payment is successful but your course or digital product is not available, please contact us. Share your registered email address, order ID and payment confirmation so that we can investigate and assist you.

7. Technical Requirements

You are responsible for having a compatible device, a stable internet connection and the necessary software to access digital course content. Please check the relevant course description for any specific requirements.

8. Contact for Delivery Support

For course access or digital delivery assistance, contact:

Email: aksen.sen1997@gmail.com